*{box-sizing:border-box;-webkit-overflow-scrolling:touch;text-transform:capitalize}.recharts-legend-item-text{text-transform:uppercase}.ui.fluid.input>input{width:0!important;text-transform:none}.ui.inverted.segment,.ui.primary.inverted.segment{background:#1b1c1d;text-transform:none}.item{text-transform:uppercase}.userEmail{text-transform:lowercase}.bankName{text-transform:uppercase}.sentimentDropdown{position:relative;display:inline-block}.sentimentDropdown-content{display:none;position:absolute;right:0;background-color:#f9f9f9;min-width:160px;box-shadow:0 8px 16px 0 rgba(0,0,0,.2);z-index:1}.sentimentDropdown-content a{color:#000;padding:12px 16px;text-decoration:none;display:block}.sentimentDropdown-content a:hover{background-color:#f1f1f1}.sentimentDropdown:hover .sentimentDropdown-content{display:block}.user-info{text-align:right}#root>.ui.fluid.container{height:100vh;margin:0!important}.ui.container>.ui.menu.page-header{border-radius:0;margin:0;height:4.5em}.ui.container>.ui.menu.page-header .item{padding:1em}.ui.container>.ui.menu.page-header .item.brand{font-size:1.2em}.ui.container>.ui.menu.page-header .item.control{padding:0}.ui.container>.ui.menu.page-header .item.control>.dropdown{padding:1em}.ui.container>.page-header>.ui.dropdown.control .menu{margin:.5em}.ui.container>.page-content{height:calc(100% - 4.5em);overflow-y:scroll}.ui.container>.page-content>.ui.segment{max-width:1200px;margin:1.5em auto}.page-content{margin-top:80px}.operation-action-modal *,.operation-details *,.operation.page-content *,.ui.modal *,.ui.popup *{text-transform:none}.ui.modals>.ui.modal.operation-action-modal{margin:unset}.ui.modals>.ui.modal.operation-action-modal.smaller{width:50%}.ui.container.page-content>.ui.segment{margin:1em auto}.ui.segment.operation{padding:0}.ui.segment.operation .segment-tab{border-bottom-right-radius:0;border-bottom-left-radius:0;margin-bottom:0}.ui.segment.operation .ui.container.active.tab>.ui.segment{margin:1em 0}.ui.basic.ui.segment.operation-role-select,.ui.segment.operation-data-table,.ui.segment.operation-details,.ui.segment.operation-info{padding:0}.ui.basic.ui.segment.operation-role-select>.ui.dropdown>*{margin-right:.5em}.ui.basic.ui.segment.operation-role-select>.ui.dropdown>.icon{float:left}.ui.segment.operation-info{margin:0;text-align:right}.ui.form.operation-search-form .fields:first-child>.field:first-child{flex:1 1}.ui.form.operation-search-form .fields:first-child>.author-filter,.ui.form.operation-search-form .fields:first-child>.operation-rating-range-select{flex:0.5 1}.ui.form.operation-search-form .field>.ui.button{height:100%;margin:0 .05em 0 0}.ui.form .field.operation-cases-status-filter{flex:0.5 1}.ui.form .field.operation-cases-status-filter.agent{flex:0.75 1}.ui.form .field.operation-cases-user-filter,.ui.form .field.operation-rating-range-select{flex:0.25 1}.ui.modal.operation-action-modal .field.operation-cases-user-filter,.ui.modal.operation-action-modal .field.operation-cases-user-filter>div>i.icon{margin-left:.6rem}.ui.modal.operation-action-modal .field.operation-cases-user-filter{width:-webkit-max-content;width:max-content;min-width:16em;display:inline-block}.criteria-field>.field i.filter.icon,.ui.form .field.operation-cases-status-filter>div>i.icon,.ui.form .field.operation-cases-user-filter>div>i.icon,.ui.modal.operation-action-modal .field.operation-cases-user-filter>div>i.icon{cursor:default;position:absolute;line-height:1;text-align:center;right:0;margin:0;height:100%;width:2.67142857em;opacity:.5;border-radius:0 .28571429rem .28571429rem 0;transition:opacity .3s ease}.criteria-field>.field i.filter.icon,.ui.form .field.operation-cases-status-filter>div>i.icon,.ui.modal.operation-action-modal .field.operation-cases-user-filter>div>i.icon{display:flex;top:0;align-items:center;justify-content:center}.criteria-field>.field i.filter.icon,.ui.form .field.operation-cases-status-filter>div.active>i.icon,.ui.form .field.operation-cases-user-filter>div.active>i.icon,.ui.modal.operation-action-modal .field.operation-cases-user-filter>div.active>i.icon{opacity:1}.ui.form .field.operation-cases-user-filter>div>i.icon.clear{z-index:3;cursor:pointer}.ui.modal.operation-action-modal .field.operation-cases-user-filter .visible.menu.transition>.item>span{line-height:1.4}.ui.dropdown.operation-data-dropdown .menu>.item{padding-left:2.4em!important}body>.ui.modals.dimmer{background-color:rgba(0,0,0,.8);z-index:1040}.ui.modal{top:revert;left:revert;width:75%;height:auto;overflow:revert}.ui.modal>.header{height:3.2em}.ui.modal>.content{max-height:calc(100vh - 3.5rem - 7.7em);overflow-y:scroll}.ui.modal.small>.content{overflow-y:revert}.ui.modal>.actions{height:4.5em}.ui.modal>.actions>.ui.button.padding-placeholder{width:0;visibility:hidden}.ui.selectable.table tr{cursor:pointer}.ui.segment.operation .ui.container.active.tab>.ui.segment.operation-data-table{margin-top:0}.ui.segment.operation-data-table td{vertical-align:middle}.ui.segment.operation-data-table td>.ui.label:first-child{margin-right:.75em}.ui.segment.operation-data-table td>.one-liner{white-space:nowrap}.ui.segment.operation-data-table td>.long-text{overflow:hidden;max-width:12em;white-space:nowrap;text-overflow:ellipsis}.ui.list.tree-view .ui.button.tree-view-fold-btn{padding:0;background:transparent}.ui.list.tree-view .tree-view.item{border-left:.15em solid;padding:0 0 0 .5em;margin-left:.525em}.ui.list .tree-view.item.hidden{display:none}.ui.button.date-picker-button{padding:0 1.5em}.ui.modal.date-picker-modal{width:unset}.ui.buttons.operation-platform-buttons .ui.button.active.play_store{background-color:#689f38}.ui.buttons.operation-platform-buttons .ui.button.active.app_store{background-color:#0071e3}.ui.popup>ul{margin-bottom:0}.ui.popup ul>li{margin-top:.4em}.ui.form .field.operation-date-label{padding-right:.1em}.ui.form .field.operation-date-label .label{height:100%;background-color:#d1e2f0;padding-top:0;padding-bottom:0;text-align:right;line-height:1.6}.ui.segment.operation-results-info{padding-bottom:0;padding-left:0;padding-right:0}.ui.segment.operation-results-info>button{-webkit-transform:translateY(-.35em);transform:translateY(-.35em)}div.sample{width:1em;height:1em;display:inline-block;vertical-align:middle;margin-right:.2em}div.sample.sla-green,table.ui.table tr.sla-green{background-color:rgba(0,255,0,.13333333333333333)}div.sample.sla-yellow,table.ui.table tr.sla-yellow{background-color:rgba(255,221,0,.2)}div.sample.sla-red,table.ui.table tr.sla-red{background-color:rgba(255,0,0,.26666666666666666)}table.ui.table tr.clickable:hover{-webkit-filter:brightness(.5);filter:brightness(.5);cursor:pointer}table.ui.table tr.clickable:hover:not([class*=sla]){background:#fff;-webkit-filter:brightness(.95);filter:brightness(.95);cursor:pointer}.ui.comments.operation-review-layout{max-width:none;margin-bottom:2em}.comment.operation-reply-history-comment>.content>.metadata,.ui.comments.operation-review-layout .comment .metadata{margin-left:0;margin-bottom:1em}.comment.operation-reply-history-comment .author,.ui.comments.operation-review-layout .comment .author{margin-top:1em}.operation-details .ui.accordion .content{margin-left:1.5em}.operation-details .ui.accordion .list>.item{padding:.5em 0}.operation-reply-modal,.operation-reply-modal>.ui.segment{padding:0}.operation-reply-modal>.ui.operation-reply-form{margin-top:3.2rem;padding:inherit}.operation-reply-modal>.ui.accordion .ui.segment{max-width:unset}.operation-reply-modal>.ui.accordion hr{margin-top:1.2em;margin-bottom:1.2em}.comment.operation-reply-history-comment.agent-reply{margin-left:2.4em}.ui.form .inline.fields .field:last-child{padding-right:0}.ui.form .field>label,.ui.form .inline.field>:first-child,.ui.form .inline.fields .field>:first-child{margin-bottom:.4rem}.ui.form .inline.fields,.ui.form>.field{margin-top:1.2rem}.ui.form .field,.ui.form .inline.fields .field{display:block;align-self:flex-end}.ui.form .inline.field>.ui.checkbox,.ui.form .inline.fields .field>.ui.checkbox{margin-bottom:.3rem}.ui.form .field.date-picker-button,.ui.form .field.search-button{height:2.75rem}.ui.operation-reply-form .disabled.field,.ui.operation-reply-form .disabled.fields .field,.ui.operation-reply-form .field.disabled>label,.ui.operation-reply-form .field :disabled,.ui.operation-reply-form .fields.disabled>label,.ui.operation-reply-form .ui.disabled.checkbox>*,.ui.operation-reply-form .ui.disabled.dropdown,.ui.operation-reply-form .ui.dropdown .menu>.disabled.item{opacity:1;border-color:transparent;resize:none}.ui.form .disabled.field .dropdown.icon:before{content:none}.ui.operation-reply-form .disabled.field .ui.dropdown,.ui.operation-reply-form .disabled.field input,.ui.operation-reply-form .disabled.field textarea{background-color:rgba(0,0,0,.03137254901960784)}.ui.secondary.segment.operation-reply-form .disabled.field textarea{text-decoration:line-through}.ui.operation-reply-form .inline.fields.response-text{flex-direction:column;align-items:flex-end}.ui.operation-reply-form .ui.form .inline.fields.response-text>.field{padding-right:0;margin-bottom:0}.ui.operation-reply-form .ui.form .inline.fields.response-text>.field>textarea{min-height:8.14286em;border-bottom-right-radius:0;margin-bottom:0}.ui.operation-reply-form .ui.form .inline.fields.response-text>.field.text-over-limit>textarea{border-color:red}.ui.operation-reply-form .ui.form .inline.fields.response-text>.ui.label.response-text{margin-right:auto;padding-left:0;background-color:unset;border:unset}.ui.operation-reply-form .ui.form .inline.fields.response-text>.answer-suggestion{display:flex;width:100%;align-self:flex-start;padding:0}.ui.operation-reply-form .ui.form .inline.fields.response-text>.answer-suggestion>.ui.button{max-width:20%;text-overflow:ellipsis;white-space:nowrap;overflow:hidden;margin-left:0;margin-right:1em;padding:1em 1.2em;font-style:italic}.ui.operation-reply-form .ui.form .inline.fields.response-text>.answer-suggestion>.ui.button:last-of-type{margin-right:0}.ui.operation-reply-form .ui.form .inline.fields.response-text>.answer-suggestion>.ui.button.more-predef-answers{flex:0 1;padding:1em 1.2em;overflow:unset}.ui.popup.more-suggestion{width:32em;max-height:18em;overflow-y:scroll;padding:0}.ui.popup.more-suggestion>.ui.list>.item{padding:1em;font-style:italic}.ui.popup.more-suggestion>.ui.list>.item:hover{cursor:pointer;background-color:#e3e6e8}.ui.operation-reply-form .ui.form .inline.fields.response-text>.ui.label{border-top-left-radius:0;border-top-right-radius:0}.ui.operation-reply-form .ui.form .inline.fields.response-text>.ui.label.text-over-limit{color:red}.ui.operation-reply-form.reassign{margin-bottom:15rem}.ui.operation-reply-form.reassign .field.operation-cases-user-filter{width:100%;margin:0}.ui.operation-reply-form .field.case-sentiment-happy .ui.selection.dropdown>div.text,.ui.operation-reply-form .ui.selection.dropdown div.item.case-sentiment-happy>span.text{color:#7c0}.ui.operation-reply-form .field.case-sentiment-neutral .ui.selection.dropdown>div.text,.ui.operation-reply-form .ui.selection.dropdown div.item.case-sentiment-neutral>span.text{color:#ec0}.ui.operation-reply-form .field.case-sentiment-unhappy .ui.selection.dropdown>div.text,.ui.operation-reply-form .ui.selection.dropdown div.item.case-sentiment-unhappy>span.text{color:#e00}.ui.form .criteria-field>.ui.label,.ui.form.operation-search-form .operation-rating-range-select>.ui.label{background:transparent;padding-left:0;padding-right:0;color:rgba(0,0,0,.87)}.ui.form .criteria-field>div,.ui.form.operation-search-form .operation-rating-range-select>div:nth-child(2){display:flex;align-items:center}.ui.form.operation-search-form .operation-rating-range-select>div:nth-child(2)>span{margin:0 .6em;font-weight:700}.ui.accordion.criteria-accordion,.ui.accordion.criteria-accordion>.content.active{margin-top:2.4rem}.ui.modal>.content.criteria-modal-content>.ui.secondary.segment{padding-top:1.6rem}.ui.modal>.content.criteria-modal-content>.ui.secondary.segment:nth-child(n+2){margin-top:2rem}.ui.form>.criteria-field{margin-left:.2rem;width:100%}.ui.form>.criteria-field>.ui.label{width:24ch;height:2.4rem;margin-top:.2rem}.ui.form>.criteria-field>.ui.label:nth-child(n+3){flex:0 1}.ui.form>.criteria-field>.ui.label.time-input-title{padding-left:.4em;font-size:.92857143em}.ui.form>.criteria-field>.ui.label.exclude-label{width:7ch;margin-left:.2rem}.ui.form>.criteria-field>.field{flex:1 1}.ui.form>.criteria-field>.field>label{margin-right:.6rem;margin-bottom:0}.ui.form>.criteria-field>.exclude-label.disabled,.ui.form>.criteria-field>.ui.label.time-input-title.disabled{opacity:.22}.ui.form>.criteria-field .ui.input>input{text-transform:none}.ui.form>.criteria-field>.field.field-checkbox{flex:0 1;margin-top:.7rem;margin-bottom:auto}.ui.form>.criteria-field>.field.field-checkbox:first-child{padding-left:0}.ui.segment.predef-answers *{text-transform:none}.ui.segment.predef-answers>.page-header{margin-top:0;margin-bottom:1rem}.ui.segment.predef-answers .ui.button.placeholders{width:1em;height:1em;margin-left:1rem;padding:0}.ui.segment.predef-answers .ui.button.placeholders>i.info.icon{-webkit-transform:scale(.5);transform:scale(.5)}.ui.segment.predef-answers>.ui.container.vertically.divided.grid>.column{flex:2 1;padding:0;margin:1rem 0}.ui.segment.predef-answers>.ui.container.vertically.divided.grid>.column:first-child{flex:1 1}.ui.segment.predef-answers>.ui.container.vertically.divided.grid>.column:nth-child(2){flex:0 1;margin:1rem}.ui.segment.predef-answers>.ui.container.vertically.divided.grid>.column:nth-child(2)>.divider{margin:0}.ui.segment.predef-answers .ui.segment.answer-list,.ui.segment.predef-answers .ui.segment.menu,.ui.segment.predef-answers .ui.segment.menu .ui.accordion>.content{padding:0}.ui.segment.predef-answers .ui.segment.answer-list{height:100%}.ui.segment.predef-answers .ui.segment.menu .list{margin:0}.ui.segment.predef-answers .ui.segment.menu .list>.item{background-color:#f3f4f5;padding:.2rem 0}.ui.segment.predef-answers .ui.segment.menu .list>.item:hover{cursor:pointer;background-color:#e3e6e8}.ui.segment.predef-answers .ui.segment.menu .list.sub-menu>.item .header,.ui.segment.predef-answers .ui.segment.menu .list>.item .active-icon{display:inline-block;margin:.6rem}.ui.segment.predef-answers .ui.segment.menu .list.sub-menu>.item .header{padding-left:2.4rem;font-weight:400}.ui.segment.predef-answers .ui.segment.menu .list>.item.active{background-color:#fbd35b}.ui.segment.predef-answers .ui.segment.menu .list.sub-menu>.item.active .header{font-weight:700}.ui.segment.predef-answers .ui.segment.menu .list>.item .active-icon{float:right;clear:right;padding-right:1rem}.ui.segment.predef-answers .ui.segment.answer-list .ui.card{width:100%}.ui.segment.predef-answers .ui.segment.answer-list .ui.card>.content{display:flex;flex-direction:row}.ui.segment.predef-answers .ui.segment.answer-list .ui.card>.content>.answer{flex:1 1}.ui.segment.predef-answers .ui.segment.answer-list .action-button-list{text-align:right;padding-bottom:1em}.ui.segment.predef-answers .ui.segment.answer-list .action-button-list>.button{margin:0 0 0 .6rem}.ui.segment.predef-answers .ui.segment.no-answers{height:100%;flex-direction:row}.ui.segment.predef-answers .ui.segment.no-answers>.header{margin:auto}.ui.modal.predef-answers-action .form>.field,.ui.modal.predef-answers-action>.content{margin:0}.ui.modal.predef-answers-action .form>.field>textarea{border-bottom-right-radius:0}.ui.modal.predef-answers-action .form>.ui.label{border-top-left-radius:0;border-top-right-radius:0}.ui.modal.predef-answers-action .form{text-align:right}
/*# sourceMappingURL=main.e408fc5a.chunk.css.map */